Withdrawing from Casinon is straightforward and usually fast. Here's how the process works, step by step:
Step 1: Log in to your account and click the wallet icon at the top right. From there, select the "Withdrawal" or "Withdraw Funds" option.
Step 2: Select your payment method. One important rule to keep in mind: withdrawals must be made through the same method used for your deposit. If you deposited via bKash, you'll need to withdraw via bKash as well.
Step 3: Enter the amount. Minimum withdrawal is ৳500. Confirm the number or account you'd like the funds sent to.
Step 4: Submit your request. If your KYC (identity verification) is complete, funds are typically delivered to bKash, Nagad, or Rocket 5 to 15 minutes within the timeframe. Bank transfers may take 1–3 business days.
If you haven't completed KYC yet, your first withdrawal may take a bit longer since identity verification will be carried out at that point. After that, there's no further delay. Your balance will show as "Pending" while a withdrawal is being processed — this is completely normal. If it takes more than 30 minutes, contact us via live chat with your transaction ID and we'll resolve it promptly.
Step 1: Log in to your account and click the wallet icon at the top right. From there, select the "Withdrawal" or "Withdraw Funds" option.
Step 2: Select your payment method. One important rule to keep in mind: withdrawals must be made through the same method used for your deposit. If you deposited via bKash, you'll need to withdraw via bKash as well.
Step 3: Enter the amount. Minimum withdrawal is ৳500. Confirm the number or account you'd like the funds sent to.
Step 4: Submit your request. If your KYC (identity verification) is complete, funds are typically delivered to bKash, Nagad, or Rocket 5 to 15 minutes within the timeframe. Bank transfers may take 1–3 business days.
If you haven't completed KYC yet, your first withdrawal may take a bit longer since identity verification will be carried out at that point. After that, there's no further delay. Your balance will show as "Pending" while a withdrawal is being processed — this is completely normal. If it takes more than 30 minutes, contact us via live chat with your transaction ID and we'll resolve it promptly.
Casinon regularly hosts tournaments covering both Sports Betting and casino games. The general rules for leaderboard tournaments are as follows:
- Eligibility: You must have an active and verified Casinon account. Most tournaments do not require separate registration — placing bets on the specified games or markets will automatically count as participation.
- Point Calculation: Rankings are generally determined by total bet amount, number of wins, or net profit. Each tournament has its own specific criteria.
- Minimum Bet: A minimum bet amount is required for points to be counted — typically ৳50 or more.
- Prize Distribution: Top-ranked players receive cash prizes, bonus credits, or free bets. Rewards are credited to your account within 24–48 hours after the tournament ends.
- Validity: Bets placed with bonus funds generally do not count toward leaderboard points — only bets made with your real balance are eligible.
No, they cannot. To register and place bets on Casinon, you must be at least 18 years You must be — this is strictly enforced.
Providing your date of birth at registration is mandatory and is cross-checked against your NID or passport details during identity verification (KYC). If someone under 18 registers, the account is immediately closed and any existing balance is refunded.
If you have young children at home, here's what you should do:
Providing your date of birth at registration is mandatory and is cross-checked against your NID or passport details during identity verification (KYC). If someone under 18 registers, the account is immediately closed and any existing balance is refunded.
If you have young children at home, here's what you should do:
- Keep a strong password and 2FA enabled on your account.
- Do not share your login details with minors in your household.
- Always log out after each session.
- Enable app lock on your mobile device.
Casinon's VIP program has five tiers. You start at Bronze as soon as you register, and points accumulate as you bet. Your tier advances based on your points total.
Bronze (starting tier): 1 point per ৳1,000 bet, 5% weekly cashback, special bonus on your birthday.
Silver (from 500 points): 1 point per ৳800 bet, 7% cashback, higher reload bonus rate, faster withdrawal processing.
Gold (from 2,000 points): 1 point per ৳600 wagered, 10% cashback, dedicated account manager, and exclusive game access.
Platinum (from 10,000 points): 1 point per ৳400 bet, 15% cashback, higher withdrawal limits, invitations to exclusive events.
Diamond (from 50,000 points): Highest point rate, 20% cashback, personalised offers, 24/7 priority support, and maximum withdrawal limits.
Accumulated points can be converted to bonus BDT at any time — typically 100 points = ৳100 bonus. Your VIP tier never goes down, only up.
Bronze (starting tier): 1 point per ৳1,000 bet, 5% weekly cashback, special bonus on your birthday.
Silver (from 500 points): 1 point per ৳800 bet, 7% cashback, higher reload bonus rate, faster withdrawal processing.
Gold (from 2,000 points): 1 point per ৳600 wagered, 10% cashback, dedicated account manager, and exclusive game access.
Platinum (from 10,000 points): 1 point per ৳400 bet, 15% cashback, higher withdrawal limits, invitations to exclusive events.
Diamond (from 50,000 points): Highest point rate, 20% cashback, personalised offers, 24/7 priority support, and maximum withdrawal limits.
Accumulated points can be converted to bonus BDT at any time — typically 100 points = ৳100 bonus. Your VIP tier never goes down, only up.
Casinon has live scores and real-time stats built directly into the platform — no need to visit a separate app or website.
Where to Find It:
Statistics: For cricket, you get ball-by-ball updates, over-by-over scores, and economy rates — and for football, detailed data including possession, shots on target, and cards.
Live scores are even easier to follow on the mobile app — enable notifications and you'll be alerted the moment a goal is scored or a wicket falls.
Where to Find It:
- After logging in, go to the "Live" or "In-Play" section from the main menu.
- Clicking on any live match will open that match's detailed page.
- Real-time scores, wickets (for cricket), goals (for football), and other stats update live right there on the page.
Statistics: For cricket, you get ball-by-ball updates, over-by-over scores, and economy rates — and for football, detailed data including possession, shots on target, and cards.
Live scores are even easier to follow on the mobile app — enable notifications and you'll be alerted the moment a goal is scored or a wicket falls.
The minimum deposit on Casinon varies slightly depending on your chosen payment method. Full details for each method are listed below:
Always use your own registered number or account when making a deposit — using someone else's number or account can cause complications when withdrawing.
- bKash: Minimum ৳200, maximum ৳50,000 per transaction.
- Nagad: Minimum ৳200, maximum ৳50,000.
- Rocket: Minimum ৳200, maximum ৳30,000.
- Bank Transfer: Minimum ৳1,000, no set maximum limit.
- Crypto (USDT/BTC): Minimum equivalent of USD 5.
Always use your own registered number or account when making a deposit — using someone else's number or account can cause complications when withdrawing.
Some details you can update yourself, while others require assistance from our support team. Here's a breakdown:
Information you can update yourself:
Name Change: The registered name cannot be changed, as it is linked to your KYC identity. If an incorrect name was entered, contact support with your NID.
To access the settings page: log in → click the profile icon at the top right → select "Settings" or "My Account".
Information you can update yourself:
- Profile picture — directly from your account settings.
- Email address — after verification from your old email.
- Preferred language and timezone.
- Notification preferences.
Name Change: The registered name cannot be changed, as it is linked to your KYC identity. If an incorrect name was entered, contact support with your NID.
To access the settings page: log in → click the profile icon at the top right → select "Settings" or "My Account".