This policy transparently explains the entire process of how your personal data is collected, used, and stored at Casinon. Reading it before you register will help you avoid any confusion later on.
Privacy Policy summary — read the full document below for complete details.
| Subject | Casinon's Policy | Category |
|---|---|---|
| Data Collection | Only Necessary Data | Section 1 |
| Third-Party Sharing | Never Sold | Section 3 |
| Security | SSL + Regular Audits | Section 5 |
| Data Retention | 5 years after account closure | Section 6 |
| Cookies | Required + Optional | Section 7 |
| Data Correction | Request at any time | Section 8 |
| Data Deletion | Possible within legal limits | Section 8 |
This privacy policy applies to everyone who uses the Casinon website and app. By accessing or registering on the platform, you are considered to have agreed to this policy. Casinon's position on data protection is clear — your data belongs to you; we are simply its custodians.
No data is collected at Casinon just for the sake of collecting it. Every piece of information has a specific purpose, and it is never used beyond that purpose.
Information collected at registration:
Information collected during KYC verification:
Information collected automatically while using the platform:
We never collect sensitive personal information such as religious identity, political views, or health data. If any additional information is ever required, you will be notified and asked for your consent in advance.
Casinon uses your information solely for the purposes listed below — nothing more, and that will never change.
Casinon may send you promotional emails or SMS messages, but only if you gave your consent at the time of registration. You can opt out at any time from the notification settings in your account.
Casinon never sells your data. However, limited information may be shared with trusted partners where necessary to deliver specific services.
Who it may be shared with:
We have strict data protection agreements in place with every partner. They may only use your information for the specified purpose and are prohibited from sharing it elsewhere.
Casinon never sells or transfers your data to advertisers, data brokers, or other betting platforms. This is a non-negotiable policy.
Financial transaction data is the most sensitive category of information we hold. Casinon takes extra precautions in how this data is handled.
If anyone ever asks for your bKash/Nagad PIN or bank password in the name of Casinon, report it immediately to support@casinon.club. Casinon will never ask for this information.
Casinon uses industry-standard technology to protect your information. The key security measures are outlined below.
In the event of a data security breach, affected members will be notified by email within 72 hours and all necessary protective measures will be taken.
Casinon does not retain any data longer than necessary. The specific data retention policy is outlined below.
Once the specified retention period ends, data is securely deleted or anonymized so that recovery is no longer possible.
Cookies are small data files stored in your browser. Casinon uses different types of cookies — some are essential, others are optional.
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Staying logged in | When the browser is closed | |
| Security Cookie | CSRF Protection & Fraud Prevention | 30 Days | |
| Preference Cookies | Remembering Language & Display Preferences | 1 Year | |
| Analytics Cookie | Platform Usage Analytics | 6 Months | |
| Marketing Cookies | Showing Relevant Offers | 3 Months |
To manage optional cookies, use your browser's cookie settings or the "Privacy" section in your Casinon account. Disabling essential cookies may affect how the platform functions.
Casinon believes you should have full control over your personal data. You can exercise the following rights at any time.
To exercise any of your rights, email us at support@casinon.club. When submitting a request, please use your registered email address or mobile number to help us verify your identity.
Casinon strictly prohibits anyone under the age of 18 from using the platform, and multiple measures are in place to enforce this policy.
Casinon reserves the right to update this privacy policy when necessary. How members are informed will depend on the nature and impact of the changes.
For any questions, requests, or complaints regarding the Privacy Policy, please contact our data protection team directly.
Any complaint is first handled through internal resolution. If a satisfactory resolution is not reached, you have the right to escalate the matter to the relevant regulatory authority.
Not just in policy — but in practice.
Most people skip a betting platform's privacy policy — and honestly, it's understandable, since most of them are written in dense legal language that's hard to follow. Casinon has deliberately written this page in plain, straightforward English so every member can clearly understand what happens to their data.
Awareness of digital security is growing in Bangladesh, and Casinon believes that awareness deserves to be respected. That is why we have openly answered every question here — what data we hold, why we hold it, and for how long.
One thing worth stating clearly — Casinon's commitment to data protection goes beyond legal compliance. Earning the trust of people in Bangladesh over the years has not been easy, and the foundation of that trust is being honest about how we handle your data.
When Casinon says your data is never sold, it's not just a promise — our technical architecture is built so there is no channel for data to reach third parties. There are no integrations with ad networks or data brokers, and this is verified separately during regular security audits.
When you use the mobile app, it requests only the permissions it actually needs — camera access is used solely for KYC document uploads or selfie verification, and storage access is limited to saving necessary files. The app does not access your contacts, messages, or location.
Your rights at Casinon — always active.
You can find out what data Casinon holds about you. You will receive a response within 30 days of your request.
If any of your information is incorrect, you can have it corrected — either through Settings or by contacting Support.
You may request deletion of any data held beyond the legal retention period at any time.
You can request a copy of your data in a machine-readable format.
You can opt out of marketing communications at any time — effective immediately.
You can request that the use of your data for specific purposes be temporarily restricted.
The technology and policies Casinon uses to protect your information.
All communication between your device and Casinon's servers is encrypted with 256-bit SSL. No one can intercept or read your data in transit.
Keeping 2FA enabled at login ensures your account stays protected even if your password is compromised. Automatic alerts are triggered whenever a login is attempted from an unrecognized device.
Independent third-party security audits are conducted twice a year. A summary of audit reports is available upon request.
Stored data is encrypted with AES-256. Even with direct server access, the data cannot be read.
Access to member data is restricted to a limited number of staff. Every access is logged and reviewed on a regular basis.
In the event of a data breach, affected members will be notified by email within 72 hours, along with guidance on protective steps to take.
Answers to the most common questions from our members.
You've read Casinon's privacy policy and seen how transparent we are. Go ahead and register with confidence — and enjoy a 100% bonus on your first deposit.
For any questions about Casinon's privacy policy or account security, Bengali-language support is available.